FAQs

The Rink

Updated Information Coming Soon

General

Is parking available?
Yes! Convenient parking is available right below the rink at the El Paso Convention Center Parking Garage - 1 Civic Center Plaza, El Paso, TX 79901. Event parking is just $13, and we have elevators from both levels of the garage to the main floor, making it easy to get to the rink in no time! Visit the Parking page for parking locations.

Is The Rink ADA accessible?
We kindly want to inform you that, at this time, the ice-skating rink is not ADA accessible. However, we welcome everyone to enjoy our other activities at Convention Center Plaza which is fully accessible through the guest elevators in the El Paso Convention Center Parking Garage.

Where can I get pictures with Santa?
Presented by GECU, you can meet Santa and snap some festive photos from 6 p.m. to 9 p.m. every Friday, Saturday, and Sunday at San Jacinto Plaza. Best of all, pictures with the big guy are FREE—no appointments necessary! Just show up and get in line. Plus, our Photo Station will send your pictures straight to your phone on the spot, completely free of charge. Don’t miss out on this jolly opportunity! Visit the Pictures with Santa page for more information.

What are the Holiday Movies at the Plaza?
They are a free movie series on Sundays at the Plaza Theatre throughout the WinterFest season. Visit the Holiday Movies page for a full movie schedule.